100% Satisfaction Guarantee
We’re so convinced you’ll absolutely love our products, that we offer a 100% satisfaction guarantee. If you are ever unsatisfied, let us know and we will make it right!
Proof of purchase
To complete your refund, we require a receipt, purchase order or other proof of purchase. Please note that without the aforementioned proof of purchase, we will not issue a refund. Returns are accepted only for items that have been purchased directly from Wholistic Pet Organics. We do not accept expired product. If our supplement was purchased through a third party (Amazon, Independent Retailer, etc.), the item must be returned where purchased and will follow their return policy.
In order to return an order, you must contact us first and obtain and include a Return Merchandise Authorization (RMA). Returns will not be accepted without a valid Return Merchandise Authorization.
Returns can be mailed to: Wholistic Pet Organics, 341 Route 101 Bedford, NH 03110. You will be responsible for paying for the shipping costs with regard to the items that you wish to return. We will not refund the shipping costs.
You must take care to ensure that the goods are properly packaged so that they will not be damaged while in transit. If the product is found damaged or used beyond what it takes for us to reasonably inspect it, then we may reject a refund.
If you have any questions, concerns, or complaints regarding this refund policy, we encourage you to contact us using the details below: